Shipping policy

What shipping methods do you offer, and what are delivery times?

We ship within the United States of American from Austin, Texas using trusted carriers including DHL, FedEx, UPS, and USPS

• Shipping timelines and rates are based on your destination and selected service
• Specific estimates are provided at checkout
• Shipping times are estimates and do not include order processing, customs delays, or carrier delays

For made-to-order items and pre-order:

• Our team will contact you after your order is placed with a shipping quote and estimated delivery timeline
  

How long does order processing take?

• Orders are typically processed within 3-5 business days
• Shipping timelines shown at checkout do not include processing time
• Tracking information is sent once orders are dispatched

During peak periods, promotions, or holidays, processing times may be slightly extended.

For made-to-order or artisan items, please refer to individual product page for lead times.

Do you ship to PO Boxes?

At this time, we’re unable to deliver orders to P.O. Boxes.

How can I track my order?

A tracking number will be provided once your order ships. Please allow 24–48 hours for tracking information to update.